Kenmore Elite Washer SmartWash Quiet Pak 9 Manual: Comprehensive Guide
This manual provides detailed instructions for operating and maintaining your Kenmore Elite SmartWash Quiet Pak 9 washer, ensuring optimal performance and longevity.
Welcome to the world of advanced laundry care with the Kenmore Elite SmartWash 9 washer! This appliance represents a significant leap forward in home laundry technology, combining powerful cleaning performance with intelligent features designed to simplify your life. This manual serves as your comprehensive guide to understanding and utilizing all the capabilities of your new washer.
The SmartWash 9 is engineered to deliver exceptional results on a variety of fabrics and soil levels. Its innovative design incorporates the Quiet Pak 9 technology, minimizing noise and vibration for a peaceful laundry experience. We’ll explore the unique cycle options, smart features, and maintenance procedures to ensure years of reliable service. Prepare to experience a new standard in clean, convenience, and efficiency with your Kenmore Elite SmartWash 9.
Understanding the Quiet Pak 9 Technology
The Kenmore Elite SmartWash 9 features the revolutionary Quiet Pak 9 technology, a system meticulously engineered to dramatically reduce noise and vibration during operation. This advanced system utilizes a combination of innovative components, including a specially designed motor suspension and enhanced cabinet insulation. These elements work synergistically to absorb and dampen sound waves, creating a remarkably quiet washing experience.
Furthermore, the Quiet Pak 9 incorporates advanced balancing techniques to minimize vibrations, even during high-speed spin cycles. This not only reduces noise but also protects the washer and your home’s structure. Enjoy laundry day without disruption – the Quiet Pak 9 ensures a peaceful and efficient cleaning process.

Key Features and Specifications
This section details the Kenmore Elite SmartWash 9’s impressive capabilities, including its large capacity, diverse wash cycles, and the innovative Quiet Pak 9 system.
Washer Capacity and Dimensions
Understanding the capacity of your Kenmore Elite SmartWash Quiet Pak 9 is crucial for efficient laundry handling. This model typically boasts a generous capacity, often ranging from 4.5 to 5.2 cubic feet, accommodating large loads like comforters and bulky items with ease.
Regarding dimensions, the washer generally measures approximately 27 inches in width, 33 inches in height, and 32 inches in depth. However, it’s always best to verify the exact measurements in your specific model’s documentation to ensure proper fit within your laundry space.
These dimensions and capacity contribute to the washer’s overall performance and convenience, making laundry day less cumbersome.
SmartWash Cycle Options
The Kenmore Elite SmartWash 9 offers a diverse range of cycle options designed to cater to various fabric types and cleaning needs. Standard cycles include Normal, Delicates, Heavy Duty, and Quick Wash, providing versatility for everyday laundry tasks.
Specialty cycles, such as Bulky Items, Sanitize, and Whites, address specific laundry challenges effectively. The SmartWash feature intelligently adjusts wash parameters based on load size and soil level, optimizing cleaning performance and conserving resources.
Furthermore, options like Steam Wash and Allergen cycles enhance cleaning power and cater to sensitive skin needs, ensuring a thorough and customized wash every time.
Quiet Pak 9 Noise Reduction System Details
The Kenmore Elite SmartWash 9 incorporates the advanced Quiet Pak 9 Noise Reduction System, engineered for exceptionally quiet operation. This system utilizes a combination of innovative technologies, including a vibration dampening system and a sound-absorbing cabinet construction.
Internal components are strategically isolated to minimize noise transfer, while the cabinet’s design effectively absorbs sound waves. A direct-drive motor further contributes to quieter performance by reducing mechanical noise.
These features collectively ensure a peaceful laundry experience, even during high-speed spin cycles, making it ideal for open-concept living spaces and nighttime use.

Operating Instructions
Follow these steps to efficiently operate your Kenmore Elite SmartWash 9 washer, ensuring optimal cleaning performance and extending the appliance’s lifespan;
Loading and Unloading the Washer
Proper loading is crucial for effective cleaning and preventing damage to your clothes and the machine. Distribute items loosely within the drum, avoiding overcrowding to allow for sufficient agitation. Separate garments by fabric type and color before loading. Always check pockets for objects like coins or keys.
For optimal results, do not wrap items around the agitator. When unloading, remove items promptly after the cycle finishes to prevent mildew. Be cautious of hot water and steam. Ensure the drum is completely empty before closing the lid. Regularly inspect the rubber seal around the door for any trapped items or debris. Avoid forcing items in or out of the washer, as this could cause damage.
Detergent Dispenser Guide
The Kenmore Elite SmartWash 9 features a multi-compartment dispenser for optimal detergent usage. The main wash compartment, typically marked with a “II” symbol, is for regular detergent. Use HE (High Efficiency) detergent only, as standard detergents will create excessive suds. The pre-wash compartment, labeled “I”, is for heavily soiled items, adding detergent before the main wash.
A separate compartment is designated for fabric softener, indicated by a flower symbol; do not overfill. Powdered bleach should be added to the bleach compartment, marked with a triangle symbol. Always dilute liquid bleach with water before adding. Regularly clean the dispenser to prevent clogs and residue buildup, ensuring proper detergent distribution during each wash cycle.

Selecting Wash Cycles
The Kenmore Elite SmartWash 9 offers a variety of wash cycles to accommodate different fabric types and soil levels. Options include Normal, Delicates, Heavy Duty, Bulky Items, and Quick Wash. For everyday loads, the Normal cycle is ideal. Use Delicates for lingerie, silk, and other fragile fabrics. Heavy Duty tackles tough stains and durable materials like denim.
The Bulky Items cycle is designed for comforters and blankets, while Quick Wash provides a faster cleaning option for lightly soiled clothes. Explore specialized cycles like Sanitize and Steam Wash for enhanced cleaning power. Always refer to garment care labels before selecting a cycle to prevent damage.
Using the SmartWash Features
The Kenmore Elite SmartWash 9 boasts intelligent features for optimized washing. Utilize the SmartWash function, which automatically adjusts wash settings based on load size and soil level, ensuring efficient water and energy usage. Explore the StainBoost option to target stubborn stains with a concentrated pre-wash treatment.
Wi-Fi connectivity allows remote control and cycle monitoring via the Kenmore app. Customize wash cycles and receive notifications when laundry is complete. The dispenser automatically distributes detergent, fabric softener, and bleach, simplifying the laundry process. Leverage these smart features for a convenient and effective laundry experience.

Troubleshooting Common Issues
This section details solutions for typical problems, including failure to start, leaks, error codes, and excessive vibration, ensuring quick resolution.
Washer Not Starting
If your Kenmore Elite SmartWash 9 washer fails to start, first verify the power cord is securely plugged into a functioning outlet. Check the circuit breaker or fuse box to ensure the circuit hasn’t tripped or blown; Next, confirm the washer door is completely closed and latched; the machine won’t operate if the door isn’t properly secured.
Also, examine the control panel for any illuminated error codes, as these provide specific diagnostic information. Ensure the start/pause button has been firmly pressed. If using a delay start feature, confirm it isn’t currently active, preventing immediate operation. A clogged drain hose or a malfunctioning water inlet valve can also prevent the washer from initiating a cycle. Finally, consider a potential issue with the internal motor or control board, requiring professional service.
Leaking Water Problems
If you notice water leaking from your Kenmore Elite SmartWash 9 washer, immediately disconnect the power supply to prevent electrical hazards. Inspect the water inlet hoses connected to both the hot and cold water taps for any cracks, looseness, or improper connections. Examine the drain hose, ensuring it’s securely attached to the drainpipe and isn’t kinked or damaged.
Check the door boot (gasket) around the washer opening for tears, debris, or improper sealing. A faulty water level sensor or a damaged tub seal can also cause leaks. Inspect the detergent dispenser for clogs or overflows. If the leak persists after these checks, a more serious internal component, like the tub or pump, may be compromised, necessitating professional repair.
Error Codes and Their Meanings
Your Kenmore Elite SmartWash 9 washer utilizes error codes to diagnose internal issues. A code like “F01” often indicates a water supply problem – check the inlet hoses and water pressure. “F02” typically signals a drain blockage; inspect the drain hose and pump filter. “F03” suggests an imbalance during the spin cycle, requiring redistribution of the laundry load.
Codes “F04” and “F05” relate to temperature sensor malfunctions, potentially affecting wash/rinse temperatures. “F06” can point to a communication error within the machine’s control board. Refer to the complete error code list in the full manual for a comprehensive understanding. If an error persists after troubleshooting, contact Kenmore customer support for assistance, providing the specific error code for faster diagnosis.
Dealing with Excessive Vibration
Excessive vibration during operation can indicate several issues with your Kenmore Elite SmartWash 9. First, ensure the washer is perfectly level; adjust the leveling feet until stable. Verify the shipping bolts have been removed from the rear of the machine – these are crucial for transport and must be taken out before use.
An unbalanced load is a common cause; redistribute items evenly within the drum. Avoid washing single, heavy items like rugs or comforters alone. Check for obstructions under the washer that might contribute to instability. If vibration continues, inspect the suspension rods and shock absorbers for wear or damage, potentially requiring professional repair.

Maintenance and Care
Regular cleaning and upkeep are vital for maintaining peak performance and extending the lifespan of your Kenmore Elite SmartWash Quiet Pak 9 washer.
Cleaning the Washer Interior
To maintain a fresh and hygienic washing environment, regularly clean the interior of your Kenmore Elite SmartWash Quiet Pak 9 washer. Begin by running an empty hot water cycle with a washer cleaner, following the cleaner’s instructions carefully. This helps remove detergent buildup, fabric softener residue, and potential mold or mildew growth.
After the cycle completes, wipe down the drum with a soft, damp cloth. Pay close attention to the areas around the door seal, as this is where moisture tends to accumulate. For stubborn stains or residue, create a paste of baking soda and water, apply it to the affected area, let it sit for a few minutes, and then gently scrub. Always ensure no cleaning solution remains before running a rinse cycle.
Cleaning the Detergent Dispenser
Regularly cleaning the detergent dispenser is crucial for preventing clogs and ensuring optimal detergent distribution in your Kenmore Elite SmartWash Quiet Pak 9 washer. Remove the dispenser drawer by pressing the release button or lever, consulting your manual for the exact location. Rinse each compartment thoroughly under warm water to dissolve any remaining detergent or fabric softener.
For stubborn residue, soak the dispenser drawer in a solution of warm water and vinegar for approximately 30 minutes. Use a soft brush to gently scrub away any lingering buildup. Ensure all compartments are completely clean and dry before reinserting the drawer. A clean dispenser guarantees efficient washing performance and prevents potential issues.
Filter Cleaning Procedures
Maintaining a clean filter is essential for the efficient operation of your Kenmore Elite SmartWash Quiet Pak 9 washer, preventing drainage issues and ensuring optimal performance. Locate the filter access panel, typically at the front or bottom of the machine – refer to your owner’s manual for precise location.
Before opening, place towels to absorb any residual water; Carefully remove the filter and rinse it under running water, removing lint, debris, and small objects. Inspect the filter housing for any obstructions and clean as needed. Reinstall the filter securely, ensuring a tight seal to prevent leaks. Regular filter cleaning, ideally monthly, prolongs the washer’s lifespan.
Long-Term Storage Instructions
If storing your Kenmore Elite SmartWash Quiet Pak 9 washer for an extended period, proper preparation is crucial to prevent damage and ensure future functionality. First, disconnect the washer from both the power and water supply. Thoroughly clean the interior, including the drum and detergent dispenser, to prevent mold and mildew growth.
Leave the washer door slightly ajar to allow for ventilation. Disconnect and drain the inlet hoses, storing them to prevent kinks. Consider using a drum protector to prevent dust accumulation. Cover the washer with a breathable cloth to shield it from dust and debris, avoiding plastic covers that trap moisture. Store in a dry, climate-controlled environment.

Advanced Features & Settings
Explore enhanced wash options like Steam Wash, Sanitize cycles, Delay Start, and convenient Wi-Fi connectivity for a personalized laundry experience.
Steam Wash Functionality
The Kenmore Elite SmartWash 9’s Steam Wash feature elevates your laundry routine by deeply penetrating fabrics with gentle, yet powerful steam. This innovative technology helps to loosen stubborn stains, reduce wrinkles, and sanitize clothes without harsh chemicals. Steam wash is particularly effective for allergy sufferers, as it eliminates common allergens like dust mites and pollen.
To utilize Steam Wash, select the appropriate cycle and then activate the Steam option. The washer will automatically generate steam during the wash cycle, ensuring thorough cleaning and fabric refreshment. Different steam settings may be available depending on the selected cycle, allowing you to customize the intensity for various fabric types and soil levels. Always refer to garment care labels before using the Steam Wash function.
Sanitize Cycle Details
The Kenmore Elite SmartWash 9 features a dedicated Sanitize cycle designed to eliminate 99.9% of common household bacteria. This cycle utilizes elevated water temperatures and a prolonged wash time to ensure thorough disinfection of laundry items. It’s ideal for washing baby clothes, bedding, towels, and other items requiring a higher level of hygiene.
To activate the Sanitize cycle, simply select it from the wash cycle options. The washer will automatically heat the water to the appropriate temperature and extend the wash duration. It’s recommended to use a laundry detergent specifically formulated for sanitizing to maximize effectiveness. Always check garment care labels to ensure fabrics are suitable for high-temperature washing before using this cycle.
Delay Start Options
The Kenmore Elite SmartWash 9 offers versatile Delay Start options, allowing you to schedule wash cycles to begin at a more convenient time. This feature is particularly useful for taking advantage of off-peak energy rates or ensuring laundry is finished when you return home.
To utilize the Delay Start function, press the “Delay Start” button repeatedly to select a delay time, ranging from 30 minutes up to 24 hours. The selected delay time will be displayed on the control panel. Once set, press the “Start/Pause” button to activate the delayed start. Ensure the lid is closed and the water supply is connected for the cycle to initiate automatically at the programmed time.
Wi-Fi Connectivity and Smart Features
The Kenmore Elite SmartWash 9 boasts integrated Wi-Fi connectivity, unlocking a suite of smart features designed for enhanced convenience and control. By connecting your washer to your home’s Wi-Fi network, you can remotely monitor and manage wash cycles via the Kenmore Smart app on your smartphone or tablet.
Through the app, you can start or pause cycles, receive notifications when a cycle is complete, and even diagnose potential issues. Smart features also include cycle recommendations based on fabric type and soil level, optimizing wash performance and extending garment life. Remote diagnostics can assist with troubleshooting, potentially avoiding service calls. Ensure a stable Wi-Fi connection for optimal functionality.

Safety Precautions
Always disconnect the power before servicing. Ground the washer properly to prevent shock. Keep children away during operation and adhere to all electrical guidelines.
Electrical Safety Guidelines
Prioritize electrical safety when installing and using your Kenmore Elite SmartWash 9 washer. Ensure the voltage matches the appliance’s requirements, typically 120V. Never use extension cords; plug directly into a grounded outlet.
Inspect the power cord regularly for damage, and replace it immediately if frayed or cracked. Avoid operating the washer in damp environments to minimize shock risk.
Do not attempt to repair electrical components yourself; contact a qualified technician. Always disconnect the power supply before cleaning or performing maintenance. A properly grounded connection is crucial for preventing electrical hazards and ensuring safe operation of your washing machine.
Child Lock Feature
The Kenmore Elite SmartWash 9 washer incorporates a Child Lock feature to prevent accidental operation by children. This safety mechanism disables the control panel buttons, safeguarding against unintended cycle starts or modifications.
To activate the Child Lock, typically a combination of buttons (refer to your specific model’s instructions) must be pressed simultaneously. A lock icon will illuminate on the display, confirming activation.
When engaged, the buttons will be unresponsive to touch. Deactivate the Child Lock using the same button combination. This feature is particularly useful for households with young children, ensuring a safe laundry environment and preventing potential mishaps.
Proper Grounding Procedures
Ensuring proper grounding of your Kenmore Elite SmartWash 9 washer is crucial for electrical safety. Grounding provides a path for stray electrical currents, minimizing the risk of electric shock and preventing damage to the appliance.
The washer must be connected to a grounded electrical outlet that meets local electrical codes. Never remove or alter the grounding prong on the power cord plug. If an extension cord is necessary, use a heavy-duty, three-wire extension cord with a grounding plug.
Regularly inspect the power cord for damage. If damaged, it must be replaced by a qualified technician. Improper grounding can void the warranty and create a hazardous situation.

Warranty Information
Your Kenmore Elite SmartWash 9 washer is covered by a comprehensive warranty against defects in materials and workmanship for a specified period.
Kenmore Elite Washer Warranty Coverage
The Kenmore Elite SmartWash Quiet Pak 9 washer warranty provides coverage for one year on parts and labor, protecting against manufacturing defects and malfunctions under normal household use. This coverage begins on the date of purchase, and requires proof of original ownership. The warranty specifically covers issues with the washer’s motor, transmission, electronic controls, and water inlet valves.
However, the warranty does not cover damage resulting from misuse, abuse, improper installation, or acts of God. Cosmetic damage, such as scratches or dents, is also excluded. Furthermore, any modifications made to the appliance will void the warranty. For complete details and specific exclusions, please refer to the full warranty document included with your washer or available online at the Kenmore website.
How to File a Warranty Claim
To initiate a warranty claim for your Kenmore Elite SmartWash Quiet Pak 9 washer, first gather your proof of purchase, model number, and a detailed description of the issue. Contact Kenmore’s customer service department via phone or their official website to obtain a claim number and instructions. You may be required to provide photos or videos demonstrating the defect.
A qualified Kenmore service technician may be dispatched to your home to diagnose the problem. If the issue is covered under warranty, they will either repair the appliance or authorize a replacement. Remember to retain all documentation related to your claim, including service reports and repair invoices. Promptly following these steps ensures a smooth and efficient warranty process.
